Intelligente Persönliche Assistenten (IPA) mit Voice User Interfaces (VUI) als ‚Beteiligte‘ in häuslicher Alltags­interaktion. Welchen Aufschluss geben die Protokolldaten der Assistenzsysteme?

Abstract

The paper presents research results emerging from the analysis of Intelligent Personal Assistants (IPA) log data. Based on the assump­tion that media and data, as part of practice, are produced and used cooperatively, the paper discusses how IPA log data can be used to analyze (1) how the IPA systems operate through their connection to platforms and infrastructures, (2) how the dialog systems are de­signed today and (3) how users integrate them into their everyday social interaction. It also asks in which everyday practical contexts the IPA are placed on the system side and on the user side, and how privacy issues in particular are negotiated. It is argued that, in order to be able to investigate these questions, the technical-institutional and the cultural-theoretical perspective on media, which is common in German media linguistics, has to be complemented by a more fun­damental, i.e. social-theoretical and interactionist perspective.